You cannot send an e-mail message with an attachment in another program unless Outlook 2003 is running (813614)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you try to use a MAPI-compliant program such as Microsoft Word to send an e-mail message with an attachment, the message may not be sent until after you start Outlook.

CAUSE

This problem occurs because programs that use simple MAPI cannot send an e-mail attachment when Outlook is not running.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Start Outlook Before You Send the Message

Make sure that Outlook is running when you send an attachment through a program that uses simple MAPI.

Method 2: Start Outlook After You Send the Message

Immediately after you click Send to send the message, start Outlook.

Note Outlook may not send the message immediately, expect a short delay.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbsendmail kbattachments kbemail kbprb KB813614
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