You receive an "Unable to display the selected folder or item" error message when you click a link in the Subject box in Outlook 2003 (813606)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you type an address in the Subject box of an Outlook e-mail message, only a portion of the address may appear as a link. If the address is an Outlook link and you try to click it, you may receive an error message that is similar to the following:
Unable to display the selected folder or item
If the address is an Internet link and you try to click it, you may receive an error message that is similar to the following:
The page cannot be found.

CAUSE

This issue may occur if there is a space in the address link in the Subject box.
To work around this behavior, type angle brackets around the address that contains spaces:
  1. In Outlook, click New to create a new e-mail message.
  2. In the Subject box, type the link in angle brackets (<>). For example, <outlook:sent items>, or <http://business partners>.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb kberrmsg KB813606
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