Clear History Command Does Not Delete History from the Open Dialog Box (813397)


The information in this article applies to:

  • Microsoft Windows Media Player 9 Series for Windows XP

SYMPTOMS

When you use the Clear History command on the Privacy tab of the Options dialog box in Windows Media Player 9, the file history lists are not deleted in the Open and Open URL dialog boxes.

CAUSE

The Help topic about setting privacy options is in error when it states the following:Clear History

Click to remove stored information from the list on the File menu and from the lists in the Open and Open URL dialog boxes.

In fact, only the most recently used files on the File menu will be cleared.

RESOLUTION

To clear the list of files from the Open and Open URL dialog boxes, follow these steps.Note This procedure will clear the file lists from every Open dialog box in every program that maintains a similar list.
  1. Right-click Start.
  2. Click Properties.
  3. Click the Start menu tab.
  4. Click Customize.
  5. Click the Advanced tab.
  6. Click Clear List. It may take a minute or more to process the command.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:1/30/2003
Keywords:kbBug KB813397
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