Encoder server page stops responding when the server loses its connection (813344)
The information in this article applies to:
- Microsoft Windows Media Player 9 Series for Windows XP
- Microsoft Windows Media Encoder 9 Series
SYMPTOMSWhen you are streaming data to a Microsoft Windows Media
Server by using Microsoft Windows Media Encoder 9, and the server loses its connection, you
may eventually receive an error message that is similar to the following error message:
There is no connection established with the Windows Media
server. The operation failed. (0xC00D0005) RESOLUTIONTo resolve this issue, make sure that the network between
the encoder and the server is reliable. If the encoder loses the connection to the
server, avoid switching to the Server tab. You can verify the server
information by connecting to the server remotely, or you can verify the
information after the connection is reestablished.
For additional information about how to
troubleshoot network connectivity with Windows Media
Server, click the following article number to view the article in the Microsoft Knowledge Base:
306858
Troubleshooting basic network connectivity
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.MORE INFORMATIONWhen you push a stream to a Microsoft Windows Media server,
the Server tab of the Monitor panel displays status information about the
server. When the connection to the server is dropped, the Monitor stops responding (hangs). Nothing appears on "server" page, and you cannot switch
to other pages. The encoding continues, and you can still connect a player to
port 8080 for audio and video. If connection to the server is
re-established, the page appears as expected. Although the "server" page is
working correctly after the connection is re-established, the push distribution
may be stopped and cannot be resumed. Users can connect to port 8080 only
when they set up a push and pull session. If the user only has push, the encoder
stops about 30 seconds after the encoder loses the connection to the
server.
| Modification Type: | Major | Last Reviewed: | 6/9/2004 |
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| Keywords: | kbprb kberrmsg kbbug KB813344 |
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