Microsoft Mail Messages Are Re-routed Through SMTP Instead of Being Delivered Locally to Exchange 2000 Server (813214)

SYMPTOMS

In an environment where a Microsoft Mail server co-exists with a Microsoft Exchange 2000 Server-based server that acts as a Dirsync server, you may find that T1 messages sent from the Microsoft Mail post office arrive at the Exchange 2000 Server-based server, but the messages are re-routed through SMTP instead of being delivered locally.

CAUSE

This issue may occur if the local Directory Synchronization Agent (DXA) contains an SMTP address for which the Exchange Organization is not responsible. For example, if the This Exchange Organization is responsible for all mail delivery to this address check box is not selected, Exchange may process the address as external, and then re-route the message through SMTP instead of delivering the message locally.

RESOLUTION

To resolve this issue, verify that the This Exchange Organization is responsible for all mail delivery to this address check box is selected. To do this, follow these steps:

Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
In the left pane, expand Recipients, click Recipient Policies, right-click the Default Policy object or another object associated with a different recipient policy in the right pane, and then click Properties.

Note To expand a branch, double-click the branch or click the plus sign (+) to the left of the branch.
Click the E-Mail Addresses tab.
Click New, select the address type that you want, and then click OK.
Select the SMTP address type, click to select the This Exchange Organization is responsible for all mail delivery to this address check box, and then click OK.