Media Center Does Not Switch to Windowed Mode When You Press the ESC Key (813185)

SYMPTOMS

When you press ESC on a Universal Serial Bus (USB) keyboard, Microsoft Windows XP Media Center does not switch from full-screen mode to windowed mode.

Note When you press ESC on a PS/2 keyboard, Media Center will switch to windowed mode.

CAUSE

This behavior occurs because Media Center detects a USB keyboard as another remote control (not as a keyboard) when Media Center is running in full-screen mode. When you press ESC on a USB keyboard when Media Center is in full-screen mode, Media Center will perform the same action that it does when you press CLEAR on your remote control.

Note When you press CLEAR on your remote control, any information that you have entered is removed (deleted).

WORKAROUND

To work around this behavior, press ALT+ESC on your USB keyboard to switch Media Center to windowed mode.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/