"An Error Has Been Encountered That Prevents Setup from Continuing" Error Message When You Install Windows (812345)

SYMPTOMS

When you install Windows 2000, you may receive the following error message:

An error has been encountered that prevents setup from continuing The critical system info file Sysetup.inf layout is corrupt or missing

This error message typically appears after Setup restarts your computer during the setup process.

CAUSE

This issue may occur when you have faulty, misconfigured, or incompatible random access memory (RAM) installed in your computer.

RESOLUTION

To resolve this issue, remove or replace any faulty, misconfigured, or incompatible RAM from your computer.

Note: Microsoft recommends that you contact a qualified technician to repair or replace internal computer components.

MORE INFORMATION

For information about how to add and remove RAM, contact the manufacturer of your computer or see the documentation that was included with your computer

For information about how to contact the manufacturer of your computer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z