SYMPTOMS
A Microsoft BizTalk Server application integration component (AIC) typically
participates in the transaction that the BizTalk interchange starts. If a
processing error occurs, the AIC can either return a HRESULT error code to let the
BizTalk engine abort the transaction, or the AIC can abort the transaction
directly. If the AIC aborts the transaction directly, the message may be stuck in
the Work queue instead of moved to the Suspended queue, and you may see the
following messages in the event log:
An error occurred in BizTalk
Server.
Details: ------------------------------
[0x8004e002] The root
transaction wanted to commit, but transaction aborted.
An error occurred in BizTalk Server.
Details:
------------------------------
[0x8004e002] The root transaction wanted to
commit, but transaction aborted.
[0x80004005] The following stored
procedure call failed: " { call cs_moveto_SuspendedQ_from_WorkQ( ?, ?, ?)}".
:'Transaction (Process ID 101) was deadlocked on lock resources with another
process and has been chosen as the deadlock victim. Rerun the
transaction.'
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------
27-Dec-2002 22:19 6,898 Deadlock_wrongcount_fix.sql
To apply this fix, open SQL Query Analyzer to run this SQL script
against the InterchangeSQ database.
Note Because of file dependencies, the most recent fix
that contains these files may contain additional files.