XADM: Search for Text in Message Body Is Unsuccessful If the Message Is Signed (811820)


The information in this article applies to:

  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server

SYMPTOMS

When you use the Search functionality to search for text in the body of a signed message in Microsoft Outlook or extended MAPI, Search may not return any results even though you know the text is present in the body of the message.

CAUSE

This behavior occurs because the body of a signed message is delivered as an attachment. Search cannot find content in the attachments unless Full-Text Indexing is turned on.

WORKAROUND

To work around this behavior, turn on Full-Text Indexing in Exchange 2000 in each mailbox store:
  1. Log on to Exchange 2000 as Exchange Server Administrator.
  2. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
  3. Expand Servers, and then expand Server Name.
  4. Expand First Storage Group, and then click Mailbox Store.
  5. Right-click Mailbox Store, and then click Create Full-Text Index.
  6. Type the location to create the catalog.
  7. Start the Indexing Services snap-in.
  8. Right-click Indexing Services, point to New, and then click Catalog.
  9. Type the path of the catalog that you created in step 6.
  10. Restart Indexing Services.
  11. To verify that Full-Text Indexing is turned on:
    1. Expand Servers, and then expand Server Name.
    2. Expand First Storage Group, and then expand Mailbox Store.
    3. Make sure that a container named Full-Text Indexing appears.
  12. Repeat steps 4 through 11 for each mailbox store to turn on Full-Text Indexing on each mailbox store.
  13. Right-click each mailbox store, and then click Start Full Population.

STATUS

This behavior is by design.

MORE INFORMATION

For additional information about Full-Text Indexing, click the following article numbers to view the articles in the Microsoft Knowledge Base:

319436 HOW TO: Configure Full-Text Indexing on Mailbox Stores in Exchange 2000

326186 XADM: White Paper - The Best Practices for Deploying Full-Text Indexing


Modification Type:MinorLast Reviewed:8/8/2005
Keywords:kbemail kbprb KB811820 kbAudEndUser
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