You Cannot Connect When You Try to Play a Multiplayer Game (810974)


The information in this article applies to:

  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 2000 Professional

SYMPTOMS

You cannot connect with other players when you try to play a multiplayer game.

CAUSE

This issue may occur if one or more of the following conditions are true:
  • You upgrade to Windows XP Service Pack 1 (SP1)
  • You use Internet Connection Sharing
  • You have DirectX 8.1 or earlier installed on your computer

RESOLUTION

To resolve this issue, visit the following Microsoft Web site to download, and then install DirectX 9.0:

http://www.microsoft.com/downloads/details.aspx?familyid=0a9b6820-bfbb-4799-9908-d418cdeac197&displaylang=en

MORE INFORMATION

To determine the version of DirectX that is installed on your computer, click Start, click Run, type dxdiag in the Open box, and then press ENTER. The version number appears at the bottom of the System tab.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

306084 HOW TO: Restore the Operating System to a Previous State in Windows XP

Modification Type:MajorLast Reviewed:5/9/2006
Keywords:KB810974
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