The last character in a text box does not appear in a presentation in PowerPoint 2000 (810557)


The information in this article applies to:

  • Microsoft PowerPoint 2000
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you open a presentation in Microsoft PowerPoint 2000, you may experience one of the following symptoms:
  • If the presentation was created in Microsoft PowerPoint 4 or in Microsoft PowerPoint for Windows 95, the last character in some text boxes may not appear correctly or the character may be missing.
  • In the Japanese version of PowerPoint 2000, the last character in some text boxes may not appear correctly or the character may be missing when you view the presentation in Slide Show view.

RESOLUTION

Download and install the hotfix

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size       File name
   -------------------------------------------------
   23-Dec-2002  16:48  1,124,352  Powerpnt.msp
   23-Dec-2002  17:07  2,190,336  Powerpnt_admin.msp
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version     Size       File name
   -------------------------------------------------------
   20-Dec-2002  22:00  9.0.0.7219  4,255,796  Powerpnt.exe

Activate the hotfix

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To activate the hotfix, follow these steps:
  1. Quit PowerPoint 2000.
  2. Click Start, click Run, type regedit in the Open box, and then click OK.
  3. Locate and then click to select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\PowerPoint\Options

  4. On the Edit menu, point to New, and then click DWORD Value.
  5. Type EnumFontsAtLoad, and then press ENTER.
  6. Right-click EnumFontsAtLoad, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.
This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbformat kbFont kbslideshow kbUpdate kbbug kbfix KB810557 kbAudEndUser kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.