You Cannot Search Network Drives if Your Local Drives Are Hidden (810556)
The information in this article applies to:
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional SP1
SYMPTOMSWhen you try to search for a file by using the All
files and folders search command, the Look In box may
not display any mapped network drives or installed CD-ROM drives.CAUSEThis problem may occur if a policy is set to hide local
drives. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack Hotfix informationA supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows XP service pack that contains this hotfix. To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question. The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name
----------------------------------------------------
10-Feb-2003 01:50 1.0.0.3519 798,782 Srchui.dll WORKAROUNDTo work around this problem, type the drive path in the
Look In box. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows XP Service Pack 2.MORE INFORMATIONAfter you install this update, with the Group Policy set to
hide local drives, the Local Hard Drives
(Drive_letter:) search option is still
available, but it does not provide direct access to the now hidden drives.
However, it does search other available folders that are physically stored on
your local drives such as My Documents, Desktop, and others.
Modification Type: | Minor | Last Reviewed: | 10/10/2005 |
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Keywords: | kbHotfixServer kbQFE kbWinXPsp2fix kbui kbQFE kbWinXPpreSP2fix kbfix kbbug kbGPO kbshell KB810556 |
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