Works for Windows: Problems Printing to Canon LPB-4 (79463)


The information in this article applies to:

  • Microsoft Works 2.0
This article was previously published under Q79463

SUMMARY

The following problems may occur when you print from Works for Windows version 2.0 to a Canon LPB-4:

  • No printout, or text missing from printout.
  • Graphics do not print.
To resolve both of these problems, it may be necessary to obtain a new printer driver from Canon. The driver's pen number (or driver version) should be 1.46 or later.

MORE INFORMATION

Canon has stated that in order to print a full page of graphics at 300 dpi, the printer should have at least 1.5 MB of RAM. If graphics do not print even when using driver version 1.46, the printer may not have enough RAM to accommodate the print job.

To obtain the latest printer drivers from Canon, do one of the following:

  • Download the drivers from the Canon Forum on CompuServe. -or-

  • Download the drivers from the Canon BBS at (714) 438-3325. -or-

  • Order the drivers from Canon technical support at (800) 423-2366.
The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:6/13/2001
Keywords:KB79463
©2002 Microsoft Corporation. All rights reserved.