Windows Err Msg: PS Header Has Not Been Downloaded... (69100)
The information in this article applies to:
- Microsoft Windows 3.0
- Microsoft Windows 3.1
- Microsoft Windows 3.11
This article was previously published under Q69100 SYMPTOMS
You may receive the following printed error message when trying to
print from Windows to a PostScript printer:
Windows PS header has not been downloaded.
Please download header.
RESOLUTIONWindows 3.1 or 3.11
To resolve this problem in Windows 3.1 or 3.11, do the following:
- From the Control Panel, choose Printers.
- Verify the PostScript Printer is the selected active printer.
- Select Setup.
- Select Options.
- Select Send Header with each job.
- Choose OK, and return to the Control Panel.
Windows 3.0 or 3.0a
To resolve this problem in Windows 3.0 or 3.0a, do the following:
- From the Control Panel, choose Printers.
- Verify the PostScript Printer is the selected active printer.
- Select Configure.
- Select Setup.
- Select the correct PostScript printer.
- Select Options.
- From the header section, select Download Each Job.
- Choose OK, and return to the Control Panel.
The header is now downloaded and the message should not appear.
Modification Type: | Minor | Last Reviewed: | 7/7/2005 |
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Keywords: | KB69100 |
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