RalliSport: Known Sound Issues (331614)

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General Issues

Music and Stability Issues

Game performance and stability may be improved if you turn off the music. To do this, follow these steps:

1. Start RalliSport Challenge.
2. On the Game menu, click Options.
3. Click Sound Options.
4. Click Volume Settings.
5. Drag the Music slider to the left to set the music volume to zero.

Specific Hardware Issues

Aureal Vortex 2 Sound Card Issues

During game play, you may experience a loss of engine and race sounds. To resolve this issue, download and install the latest drivers from Aureal.

Creative ES1371, ES1373 Chipsets

You may experience startup issues when you use the default drivers for this audio card. To resolve this issue, download and install the latest drivers from Creative Labs.

Diamond Monster MX300 Sound Card Issues

You may experience inconsistent or stuttering sound performance during game play. To resolve this issue, download and install the latest drivers. To do this, visit the following SONICblue Web site:

Ensoniq PCI Card

You may experience startup issues in RalliSport if you use an Ensoniq PCI sound card with Microsoft Windows 98 Second Edition. To resolve this issue, download and install the latest audio PCI drivers. To do this, visit the following Creative Web site:

Nvidia nForce Chipsets

During game play, you may experience crackling audio on older driver versions of these chipsets when used with Microsoft Windows XP. To resolve this issue, download and install the latest drivers from nVidia.

Sound Blaster Live Chipsets

During game play, you may experience crackling audio on older driver versions when used with Windows XP. To resolve this issue, download and install the latest drivers from Creative Labs.

VIA Technologies Audio Issues (Onboard Integrated Audio)

During game play, you may experience sounds that seem to play faster and at a higher pitch than expected. To resolve this issue, download and install the latest drivers from the Microsoft Windows Update. To do this, visit the following Microsoft Web site:

VIA AC/97 (Onboard Integrated Audio)

During game play, you may experience sounds that seem to play faster and at a higher pitch than expected. To resolve this issue, disable hardware acceleration on your computer. To do this, see the "Disable Hardware Acceleration" section of this article

Silicon Integrated Systems (SIS) 7180

During game play, you may experience crackling or static instead of standard co-driver speech commentary. Engine sounds may also be corrupted. To resolve this issue, disable hardware acceleration on your computer. To do this, see the "Disable Hardware Acceleration" section of this article.

Yamaha Onboard Sound Chip

During game play, you may experience crackling or static instead of standard co-driver speech commentary. Engine sounds may also be corrupted. To resolve this issue, disable hardware acceleration on your computer. To do this, see the "Disable Hardware Acceleration" section of this article

Disable Hardware Acceleration

1. Click Start, and then click Run.
2. In the Open box, type dxdiag, and then click OK.
3. Click the Sound tab.
4. Under DirectX Features, move the Hardware Sound Acceleration Level slider all the way to the left (to the No acceleration setting).
   
   Click Exit, and then start the game.
   
   If this does not resolve the issue, repeat this procedure to increase the hardware sound acceleration level setting a notch at a time until the issue is resolved.

For information about how to contact any of the third-party vendors mentioned in this article, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.