The DBOrderPromoADO Component Leaks Memory When You Apply Discounts (330514)


The information in this article applies to:

  • Microsoft Commerce Server 2002
This article was previously published under Q330514

SYMPTOMS

When you apply discounts, the DBOrderPromoADO component leaks memory when the pipeline intialization of CDbOrderPromo2 runs. This memory leak causes the memory usage of DLLHost.exe to hit the memory usage boundary, and the site crashes.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   28-Mar-2003  21:41  4.5.3049.0        937,323  Stdretcomp.dll


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

You can use the discount features of the Content Selection pipeline instead of the DBOrderPromoADO component. For more information, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/csvr2002/htm/cs_rp_pipecomp_ewlk.asp

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbfix kbbug kbnofix KB330514 kbAudDeveloper
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