XL2002: Excel Quits When You Click an ActiveX Control (330157)


The information in this article applies to:

  • Microsoft Excel 2002
This article was previously published under Q330157

SYMPTOMS

When you click a Microsoft ActiveX control immediately after you click another ActiveX control on a worksheet, Excel may quit.

CAUSE

This behavior may occur if the LostFocus event of an ActiveX ComboBox control starts another subprocedure that contains the Sheet.Activate command, and then you click another ActiveX control instead of a cell on the worksheet.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time         Size         File name     
   -------------------------------------------------------
   05-Oct-2002   1:41:44     12,485,072   Excel.msp
   05-Oct-2002   2:04:36     14,128,128   Excel_Admin.msp
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table.
   Date        Time     Version      Size       File name     
   -------------------------------------------------------------
   04-Oct-2002 15:52:40 10.0.4601.0  9,177,672  Excel.exe

WORKAROUND

To work around this issue, do not click two ActiveX ComboBox controls consecutively. Before you click the second control, first click a cell on a worksheet.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbofficexppresp3fix kbbug kbfix kbOfficeXPPreSP2fix KB330157 kbAudEndUser
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