Cannot open Add/Remove Programs in Windows 2000 (329862)
The information in this article applies to:
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
This article was previously published under Q329862 SYMPTOMSWhen you try to open the Add/Remove Programs utility in Microsoft Windows 2000, it does not open, and you do not receive an error message, or you receive the following error message:
Error: Error loading type library/DLL
When you try to re-register any .dll file, you may receive the following error message:
Error: 0x80029C4A (TYPE_E_CANTLOADLIBRARY): Error loading type library/DLL In Windows Task Manager, the process for the Add/Remove Programs utility (Mshta.exe) is listed among the currently running processes.
CAUSE This issue may occur if a Windows system file is missing or
corrupted. RESOLUTION To resolve this issue, use the Windows System File Checker
tool (Sfc.exe) to clear the file cache and to replace protected system files
with their correct versions. To do this, follow these steps:
- Click Start, and then click
Run.
- In the Open box, type
cmd, and then press ENTER.
- In the Command window, type sfc
/purgecache, and then press ENTER.
- In the Command window, type sfc
/scannow, and then press ENTER.
A Windows File
Protection window appears, displaying the progress of the file system
scan.
Note You may be prompted for your Windows 2000 CD-ROM. Insert the
CD-ROM into the CD-ROM drive or DVD-ROM drive, and then click Retry. - After the scan has completed, remove the Windows 2000
CD-ROM from the disc drive, and then restart your computer.
If this procedure does not resolve this issue, perform an
in-place upgrade.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
292175
How to perform an in-place upgrade of Windows 2000
| Modification Type: | Major | Last Reviewed: | 3/29/2005 |
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| Keywords: | kbprb KB329862 |
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