Remote VPN Clients Cannot Log On to Network (329858)
The information in this article applies to:
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
This article was previously published under Q329858 SYMPTOMS When virtual private network (VPN) clients try to remotely
log on to your network, they may be denied access. Users may receive one of the
following error messages: Error 781: The encryption
attempt failed because no valid certificate was found Error 628: The connection was
closed Client computers on your internal network may be unaffected by
this issue. CAUSE This issue may occur if your VPN server is located behind a
Linksys BEFSR41 router. RESOLUTION To resolve this issue, update the firmware for your Linksys
BEFSR41 router. For information about how to do this, contact Linksys,
Inc. For information about how to contact Linksys
Inc., click the appropriate article number in the following list to view the
article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION
Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 5/27/2003 |
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| Keywords: | kberrmsg kbprb KB329858 |
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