Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.
SYMPTOMS
When you are connected to a Windows 2000-based Terminal
Server and you try to log off, you may receive the following error message, and
your roaming profile is not saved:
Event ID: 1000
Event Type: Error
Event Source: Userenv
Event Category: None
Description: Windows cannot unload your registry file. If you have a roaming
profile, your settings are not replicated. Contact your
administrator.
DETAIL: Access is denied.
WORKAROUND
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:
129972
Computer viruses: description, prevention, and recovery
To work around this problem, disable or remove the
antivirus program or the backup program.
Contact the manufacturer of
your antivirus program or your backup program for more information about how to
resolve this problem. There may be an update for your software that resolves
this problem.
For information about how to contact the manufacturer of
your software, click the appropriate article number in the following list to
view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.