FIX: RPC_S_CALL_FAILED When You Use COM Server to Call Multithreaded Client Application (329688)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
This article was previously published under Q329688

SYMPTOMS

When you use MAPI on a single-threaded apartment (STA) thread, COM calls are not successful, and you receive the following error message:
RPC_S_CALL_FAILED (0X800706be)

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version             Size    File name
----------------------------------------------------------
27-Sep-2002  18:47  5.0.2195.5985    940,304    Ole32.dll
27-Sep-2002  18:47  5.0.2195.6074    429,328    Rpcrt4.dll
27-Sep-2002  18:47  5.0.2195.6066    186,128    Rpcss.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

For additional information about RPC_S_CALL_FAILED error on Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

329080 MAPI DCOM HRESULT 0X800706be RPC Call Fails

Modification Type:MinorLast Reviewed:10/12/2005
Keywords:kbHotfixServer kbQFE kbnetwork kbWin2kSP4fix kbbug kbfix kbWin2000preSP4Fix KB329688 kbAudDeveloper
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