PRJ2000: The Web Server Stops Frequently When You Try to Access Microsoft Project Central (328989)



The information in this article applies to:

  • Microsoft Project 2000, Service Release 1 (SR-1)

This article was previously published under Q328989

SYMPTOMS

When you use Microsoft Internet Explorer and you try to access Microsoft Project Central, you may notice that the Web Server that hosts the site runs out of virtual memory.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   -----------------------------------------------
   29-May-2002  21:05  3,195,392  Mspjcentral.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
  Date         Time   Version            Size    File name
   --------------------------------------------------------------
   29-May-2002  21:05  N/A             3,195,392  Mspjcentral.msp
   15-May-2002  23:29  N/A                11,219  Add.asp
   15-May-2002  23:29  9.0.2001.1109     294,966  Atlconv.dll      
   15-May-2002  23:29  N/A                   600  Build.inc
   15-May-2002  23:29  N/A                45,098  Enter.asp
   15-May-2002  23:29  N/A                 2,325  Func.inc
   15-May-2002  23:29  N/A                   483  Inssec.inc
   15-May-2002  23:29  N/A                16,411  Instask.asp
   01-Apr-2002  21:50  10.0.2002.401      47,616  Odbcmon.dll      
   15-May-2002  23:29  N/A                36,923  Past.asp
   24-May-2002  05:30  9.0.2002.523      782,389  Pj9od9.dll       
   24-May-2002  06:51  9.0.2002.523    3,391,543  Pjbknd09.dll     
   15-May-2002  23:29  N/A             1,106,556  Pjclient.cab
   15-May-2002  23:29  9.0.2002.111      143,421  Pjdbupd.dll      
   15-May-2002  23:29  N/A                14,983  Pjreport.asp
   15-May-2002  23:29  9.0.2002.416      127,037  Pjrsxml.dll      
   15-May-2002  23:29  N/A                   386  Remsec.inc
   15-May-2002  23:29  N/A                11,536  Shelltop.asp
   29-May-2002  21:05  N/A                   163  Slm.ini
   15-May-2002  23:29  N/A                 2,941  Upload.asp
   09-Nov-2001  22:00  9.0.2001.1109     733,238  Atlconv.dll      
   24-May-2002  05:29  9.0.2002.523    1,945,653  Pj9od9.dll       
   24-May-2002  06:34  9.0.2002.523    8,699,959  Pjbknd09.dll     
   11-Jan-2002  20:50  9.0.2002.111      401,469  Pjdbupd.dll      
   16-Apr-2002  21:30  9.0.2002.416      315,453  Pjrsxml.dll      
   07-Nov-2001  01:27  9.0.2001.1106     733,238  Pjtextconv.dll 
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbHotfixServer kbQFE kbQFE kbbug kbfix KB328989