PRJ2000: Office XP Components Do Not Work After You Install Microsoft Project 2000 (328983)


The information in this article applies to:

  • Microsoft Project 2000, Service Release 1 (SR-1)
  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
This article was previously published under Q328983

SYMPTOMS

When you install Microsoft Project 2000 Service Release 1 (SR-1) on a computer with Microsoft Office XP already installed, you may notice that some Office XP programs and components no longer work as expected.

CAUSE

This issue occurs when Microsoft Project Setup overwrites certain Office XP files with older versions of those files, and it may delete certain registry keys.

The files that may be overwritten include the following:
  • C:\Program Files\Common Files\Microsoft Shared\Proof\Mssp3en.lex

    This changes the file parameters from 355 kilobytes (KB) and a date of 2/28/01 to 322 KB and a date of 11/22/99.
  • C:\Program Files\Common Files\Microsoft Shared\Proof\Mssp3ena.lex

    This changes the file parameters from 349 KB and a date of 2/28/01 to 524 KB and a date of 11/22/99.
  • C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\bin\Fp4awec.dll

    This changes the file parameters from 441 KB, a date of 3/6/00, and a version of v4.0.2.3717 to 441 KB, a date of 4/25/00, and a version of v4.0.2.4022.
The following registry keys may be removed:
  • HKEY_LOCAL_MACHINE\Software\CLASSES\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}\2.2
  • HKEY_LOCAL_MACHINE\Software\CLASSES\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}\2.2\0\win32
  • HKEY_LOCAL_MACHINE\Software\CLASSES\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}\2.2\FLAGS
  • HKEY_LOCAL_MACHINE\Software\CLASSES\.pip
Note that this last registry key is still used by Office XP. When these registry keys are deleted and these files are overwritten, the Office XP components and programs that remain on the system may not function properly. Some program tasks and features may appear to run, yet no action is actually performed. These malfunctions may not generate specific error messages.

WORKAROUND

To work around this problem, use one of the following methods:
  • Reinstall Office XP to repair the installation after you install Microsoft Project 2000 SR-1.
  • Copy the Office XP files to the Microsoft Project 2000 SR-1 Admin install point. Note that if there are any updates applied to the Office XP Admin install point, you may also have to apply these updates to the Microsoft Project Admin install point.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   21-Aug-2002  19:48                  7,238,144  Msproject.msp
   15-May-2002  23:29  9.0.2001.1109     294,966  Atlconv.dll      
   26-Oct-2000  14:34  9.0.0.4625      5,595,185  Mso9.dll         
   01-Apr-2002  21:50  10.0.2002.401      47,616  Odbcmon.dll      
   24-May-2002  05:30  9.0.2002.523      782,389  Pj9od9.dll       
   24-May-2002  06:51  9.0.2002.523    3,391,543  Pjbknd09.dll     
   21-Aug-2002  18:54                      3,584  Prj.mst
   21-Aug-2002  22:17                        161  Slm.ini
   21-Aug-2002  18:57  9.0.2002.729    6,164,534  Winproj.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:2/21/2006
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbbug KB328983
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