RESOLUTION
Service pack information
This problem is corrected in Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Note For information about updating Access 2002 Runtime applications, click the article number below to view the article in the Microsoft Knowledge Base:
839022 How to obtain the latest Office XP service pack for Access 2002 Runtime
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP update that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------
17-Sep-2002 08:07 1,978,368 Msaccess.msp
17-Sep-2002 08:27 10,361,856 Msaccess_admin.msp
After the hotfix is installed, this fix will have the file
attributes (or later) that are listed in the following table:
Date Time Version Size File name
-------------------------------------------------------
12-Sep-2002 15:11:19 10.0.4510.0 5,767,168 Msaccess.exe
WORKAROUND
To work around this issue, use the
Paste Special command to paste the numbers in the Biff5 format.
To do
this, follow these steps:
- On the Edit menu, click Paste
Special.
- Click Biff5 format, and then click
OK.