XADM: The Public Information Store Does Not Mount with Error c1041724 (328869)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q328869 SYMPTOMS If you use an Active Directory administrative tool, such as
Ldp.exe or ADSIEdit, to manually delete a public information store (instead of
using Exchange System Manager), public information stores may not mount on
other Exchange 2000 servers in your organization. CAUSE When a public information store starts, it reads the values
in the msExchOwningPFTreeBL attribute from Active Directory. This problem may occur if the msExchOwningPFTreeBL attribute contains a "tombstoned" directory entry. Such an entry
may prevent the public information store from starting properly. You
can identify a tombstoned directory entry by the DEL:{GUID} moniker in the
distinguished name of the object: CN=Public Folder Store (SERVERNAME)DEL:04f0ec0c-1bd4-4525-b1fa-3a5b24513c92,CN=Deleted Objects,CN=Configuration,DC=your_domain_name,DC=com RESOLUTIONCumulative Patch InformationTo resolve this problem, obtain the March 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base: 813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup Hotfix Information To resolve this problem, obtain the post-Exchange 2000 Server
Service Pack 3 (SP3) Messaging Database (MDB) patch.
For
additional information, click the article number below to view the article in
the Microsoft Knowledge Base: 329882 XGEN: Post-Exchange 2000 Server Service Pack 3 Messaging Database Fixes That Are Available
STATUSMicrosoft has confirmed that
this is a problem in Microsoft Exchange 2000 Server.
Modification Type: | Minor | Last Reviewed: | 9/27/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbExchange2000preSP4fix kbfix kbQFE KB328869 |
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