Error Message When You Try to Resume After Hibernating (328657)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
This article was previously published under Q328657

CAUSE

This problem may occur if the following conditions are true:
  • Your computer has more than 4 gigabytes of RAM.
  • Your Boot.ini file does not contain the /pae switch

RESOLUTION

To resolve this problem, add the /pae switch to your Boot.ini file. To do so, follow these steps:
  1. Click Start, and then click Run.
  2. Type X:\boot.ini, where X is the drive letter of the location of the boot files.
  3. Type /pae at the end of the line that corresponds to your operating system.
  4. Save the file, and then restart the computer.

MORE INFORMATION

When you install Windows, Setup automatically adds the /pae switch to your Boot.ini file when it detects more then 4 gigabytes of memory. Therefore, the symptoms described in this article may occur only under the following circumstances:
  • After you install your operating system, you add memory so that your total installed memory exceeds 4 gigabytes.
  • You manually edit your Boot.ini file to remove the /pae switch.
For additional information about the Physical Address Extension (PAE) switch, click the following article numbers to view the articles in the Microsoft Knowledge Base:

311578 HOW TO: Edit the Boot.ini File in Windows 2000

283037 Large Memory Support Is Available in Windows 2000

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbBug kbnofix kbprb KB328657
©2003 Microsoft Corporation. All rights reserved.