SMS: Scheduler Compression Stops While Distmgr Is Compressing Packages (328651)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
  • Microsoft Systems Management Server 2.0 SP4

This article was previously published under Q328651

SYMPTOMS

The Scheduler component in Systems Management Server (SMS) 2.0 stops processing temporarily when Distribution Manager is compressing files for a package. The SMS Scheduler will not resume typical processing until the SMS Distribution Manager has completed the compression of queued files. This delay can be substantial when processing large package source files.

MORE INFORMATION

Following is an example of the Scheduler (SCHED.LOG) and Distribution Manager (DISTMGR.LOG) logs when these symptoms occur. Note the time delay between the two entries in the Scheduler log.

DISTMGR.LOG
Starting to compress C:\packages\offxp to C:\_S MNPFP.TMP for package P5000007 $$<SMS_DISTRIBUTION_MANAGER><Wed Aug 28 14:45:56.872 2002 Eastern Standard Time><thread=1700 (0x6A4)>
SCHED.LOG
Creating package file: \\AP2J3-9\SMS_P50\inboxes\schedule.box\tosend\00000029.PX4 $$<SMS_SCHEDULER><Wed Aug 28 15:46:16.365 2002 Eastern Standard Time><thread=908 (0x38C)>
Instruction (and package) file created. Mark job active. $$<SMS_SCHEDULER><Wed Aug 28 15:53:35.638 2002 Eastern Standard Time><thread=908 (0x38C)>

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the "Time Zone" tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
   --------------------------------------------------------------
   14-Nov-2002  16:14  2.0.4.1           253,085  Q328651.exe      
   01-May-2002  17:25  2.0.1493.4157   2,435,344  Basesvr.dll      Alpha
   15-Sep-2001  11:00  2.0.1493.4000     127,248  Cmprov.dll       Alpha
   01-May-2002  12:05  2.0.1493.4105     145,680  Colleval.dll     Alpha
   01-May-2002  12:05  2.0.1493.4105     171,792  Compmgr.exe      Alpha
   01-May-2002  17:25  2.0.1493.4157      75,536  Replmgr.dll      Alpha
   01-May-2002  17:25  2.0.1493.4157   1,581,984  Basesvr.dll      X86
   15-Sep-2001  11:00  2.0.1493.4000      82,064  Cmprov.dll       X86
   01-May-2002  12:05  2.0.1493.4105      91,024  Colleval.dll     X86
   01-May-2002  12:05  2.0.1493.4105     121,440  Compmgr.exe      X86
   25-Sep-2001  23:14  2.0.1250.7        762,688  Preinst.exe      X86
   01-May-2002  17:25  2.0.1493.4157      46,432  Replmgr.dll      X86
SMS SP4 must be installed before you apply this hotfix.


This hotfix makes the following changes to Systems Management Server 2.0 with SP4:
  1. The SMS\inboxes\replmgr.box\ready folder now contains pre-compressed files instead of folders of data for Scheduler to compress.
  2. File compression has been moved from the Scheduler component to the Replication Manager.
  3. Scheduler will no longer compress instruction files.
  4. Before submitting a mini-job to Scheduler, Replication Manager will now log it is creating compressed packages.

    The Scheduler log will now indicate it is creating "packed" instruction files.
  5. This hotfix "moves" the time delay that is associated with compression to Replication Manager and also eliminates the time delay associated with compressing instruction files as these files are no longer compressed.

STATUS

Microsoft has confirmed that this is a problem in Systems Management Server version 2.0.

Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbinfo kbbug KB328651