Custom Install Wizard does not install Office XP programs as you expect (328236)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Standard
  • Microsoft Office XP Developer
This article was previously published under Q328236

SYMPTOMS

When you try to install Office XP by using the Custom Install Wizard, the Office programs may not install as you expect.

CAUSE

Office XP uses Intelligent Setup to detect the installation state of your currently-installed features. When you configure the Office Custom Install Wizard to install or not install an Office program, the wizard may not perform as you expect. This occurs because Intelligent Setup is mirroring the current state of the same program from a previous Office installation.

RESOLUTION

To resolve this issue, start Office XP Setup with the migration of feature state turned off:
  1. Click Start, and then click Run.
  2. In the Open box type D:\[path]\setup.exe NOFEATURESTATEMIGRATION=1 TRANSFORMS=X:\[path]\YourTransformFile.mst /l*v c:\OLXP.log, and then press ENTER, where D:\[path] is the drive with the Office XP Setup files and X:\[path] is the location of your Transform (.mst) file.

MORE INFORMATION

For additional information about how to use the Custom Installation Wizard, click the article numbers below to view the articles in the Microsoft Knowledge Base:

304056 OFFXP: Office Program Is Not Installed When You Use Standalone Product

200524 ACC2000: How to Use the Custom Installation Wizard to Install Access 2000

217685 OFF2000: Setup Using CIW Unexpectedly Removes Earlier Office Programs

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbenv kbprb kbsetup kbui KB328236
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