SMS: Makecoll.exe Does Not Work After You Install the Hotfix Rollup Package or Systems Management Server 2.0 Service Pack 5 (328193)

SYMPTOMS

When you run Makecoll.exe against a Microsoft Systems Management Server (SMS) 2.0 Service Pack 5 site or a site that has Service Pack 4 and the Hotfix Rollup Package (Q323206) installed, Makecoll.exe may not work, and you may receive the following error message:

ERROR: Could not store new collection in the repository. You probably do not have permission to create collections.

Additionally, lines that are similar to the following lines may appear in the Smsprov.log file:

E:\opalsp2\sdk_provider\nt\smsprov\SspSecurityExtractor.h(109) : Client connected without impersonation activated, cannot retrieve group membership.
 Set the impersonation level to impersonate in the client program.
E:\opalsp2\sdk_provider\nt\smsprov\SspSqlSourceExtractor.h(213) : Unable to connect to SQL Source!

CAUSE

This behavior occurs because SMS and the Windows Management Instrumentation (WMI) SMS Provider enforce a strong security model. As a result, the SMS Provider uses the impersonation method. However, Makecoll.exe was not originally compiled by using the impersonation method. This hotfix changes the Distributed Component Object Model (DCOM) impersonation level of Makecoll.exe to Impersonate.

For additional information about impersonation and Makecoll.exe, click the following article number to view the article in the Microsoft Knowledge Base:

294278 SMS: The Security Settings in the Source Code for the SDK Sample Programs Need Adjustment

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size     File name
   -----------------------------------------
   27-Aug-2002  15:42  278,528  Makecoll.exe

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

SMS: Makecoll.exe Does Not Work After You Install the Hotfix Rollup Package or Systems Management Server 2.0 Service Pack 5 (328193)

SYMPTOMS

CAUSE

RESOLUTION

STATUS