XCCC: Meetings Visible in Outlook May Not Be Visible in OWA or Non-MAPI Clients (327864)

SYMPTOMS

Microsoft Exchange 2000 users who use Outlook Web Access (OWA) may notice that some meetings may not appear in their OWA calendars. However, the meetings will appear in their calendars if they use Microsoft Outlook 98, Outlook 2000, or Outlook 2002. Additionally, Collaboration Data Object (CDO) events that are similar to the following CDO event may appear in the Exchange 2000 computer's application event log:

Event Type: Error
Event Source: EXCDO
Event Category: General
Event ID: 8217
Description:
The processing of the recurring appointment with the subject "subject" in mailbox: user_name failed with error code 0x80040235. This appointment will not be visible in the web client or other non-MAPI client.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Outlook Web Access

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   File name         Version      
   ----------------------------
   Cdoex.dll         6.0.6329.0
   Excdo.dll         6.0.6329.0
   Exmime.dll        6.0.6329.0
   Exoledb.dll       6.0.6329.0
   Mdbrole.dll       6.0.6329.0
   Store.exe         6.0.6329.0

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3.