SYMPTOMS
When you start, quit, or log off Microsoft NetMeeting, you may experience a user profile unload failure. The DebugView utility from Sysinternals shows that the handles are leaked by Lsass.exe and Services.exe. You may receive an error message that indicates that your user profile cannot be unloaded. The following event may also appear in the event log:
Type : Error
Event Id : 1000
Description : Windows cannot unload your registry file. If you have a roaming profile, your settings are not replicated. Contact your administrator.
Detail: Access is denied
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
10-Oct-2002 19:45 5.0.2195.6076 124,176 Adsldp.dll
10-Oct-2002 19:45 5.0.2195.5781 131,344 Adsldpc.dll
10-Oct-2002 19:45 5.0.2195.5781 62,736 Adsmsext.dll
10-Oct-2002 19:45 5.0.2195.6052 358,160 Advapi32.dll
10-Oct-2002 19:45 5.0.2195.5265 42,256 Basesrv.dll
10-Oct-2002 19:45 5.0.2195.6058 49,424 Browser.dll
10-Oct-2002 19:45 5.131.2195.6072 469,776 Crypt32.dll
10-Oct-2002 19:45 5.0.2195.6012 135,952 Dnsapi.dll
10-Oct-2002 19:45 5.0.2195.6076 96,016 Dnsrslvr.dll
10-Oct-2002 19:45 5.0.2195.5722 45,328 Eventlog.dll
10-Oct-2002 19:45 5.0.2195.5907 222,992 Gdi32.dll
10-Oct-2002 19:45 5.0.2195.6059 146,704 Kdcsvc.dll
05-Sep-2002 18:18 5.0.2195.6048 200,976 Kerberos.dll
10-Oct-2002 19:45 5.0.2195.6079 708,880 Kernel32.dll
21-Aug-2002 09:27 5.0.2195.6023 71,248 Ksecdd.sys
03-Oct-2002 13:08 5.0.2195.6078 507,664 Lsasrv.dll
03-Oct-2002 13:08 5.0.2195.6078 33,552 Lsass.exe
10-Oct-2002 19:45 5.0.2195.6081 332,560 Msgina.dll
27-Aug-2002 15:53 5.0.2195.6034 108,816 Msv1_0.dll
10-Oct-2002 19:45 5.0.2195.5979 307,472 Netapi32.dll
10-Oct-2002 19:45 5.0.2195.6075 360,720 Netlogon.dll
10-Oct-2002 19:45 5.0.2195.6076 918,800 Ntdsa.dll
10-Oct-2002 19:45 5.0.2195.6085 120,080 Psbase.dll
10-Oct-2002 16:45 5.0.2195.6094 134,928 Rsaenh.dll
10-Oct-2002 19:45 5.0.2195.6025 389,392 Samsrv.dll
10-Oct-2002 19:45 5.0.2195.5951 129,296 Scecli.dll
10-Oct-2002 19:45 5.0.2195.5951 302,864 Scesrv.dll
10-Oct-2002 19:45 5.0.2195.6063 380,176 User32.dll
10-Oct-2002 19:45 5.0.2195.6085 370,448 Userenv.dll
10-Oct-2002 19:45 5.0.2195.5859 48,912 W32time.dll
04-Jun-2002 14:32 5.0.2195.5859 57,104 W32tm.exe
25-Sep-2002 11:04 5.0.2195.6070 1,642,512 Win32k.sys
12-Sep-2002 12:50 5.0.2195.6056 179,472 Winlogon.exe
10-Oct-2002 19:45 5.0.2195.5935 243,472 Winsrv.dll
10-Oct-2002 19:45 5.0.2195.6052 126,224 Wldap32.dll
03-Oct-2002 13:08 5.0.2195.6078 507,664 Lsasrv.dll
10-Oct-2002 19:45 5.0.2195.6079 708,880 Kernel32.dll
10-Oct-2002 19:45 5.0.2195.6070 1,642,512 Win32k.sys
10-Oct-2002 19:45 5.0.2195.5935 243,472 Winsrv.dll