"Exception 0E" error message when you try to access a drive that is mapped to a DFS root (327407)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q327407

SYMPTOMS

You may receive the following error message when you try to access a mapped drive: 
                              Windows

   An exception 0E has occurred at 0028:???????? in VxD IFSMGR(04) +
   0000B006. The current application will be terminated.

   * Press and key to attempt to continue.
   * Press CTRL+ALT+DEL to restart your computer. You will
   lose any unsaved information in all applications.

                     Press any key to continue
Additionally, you may receive the following error message when you map the drive in a logon script (but do not access it), log off, and then log on again: 
Title: Windows NT Logon Script
Text:  This program has performed an illegal operation and will be terminated.
       Quit all programs, and then restart your computer.

       If the program consistently encounters problems, click the Start button,
       then select Help, Troubleshooting, and 'If you have trouble running
       MS-DOS programs'.

       [Ok]   [Details>>]

       Details:

       The program encountered an invalid page exception.
       Fault location: 0028:5750002 (may vary...)
       Interrupts in service: None
Finally, if you first map a drive to a fault-tolerant root hosted on a member server, and then you map another drive to a fault-tolerant root hosted on a domain controller, you may receive an error message similar to the following when you try to access the second drive mapping: 
<Drive>:\ is not accessible.
File system error (13545).

   [ Retry ] [ Cancel ]

CAUSE

This issue may occur if all of the following conditions are true:
  • The Directory Services Client for Windows 98 is installed.
  • You map the drive to a Distributed File System (DFS) fault-tolerant (domain) DFS root by using a DNS-style fully qualified domain name (FQDN), similar to the following:

    \\DomainName.com\DfsRootShareName

    Note that this is possible only if the FQDN is NetBIOS compatible (less than 16 characters in length).
  • The fault-tolerant root is hosted on a domain controller.

RESOLUTION

For information about a possible resolution for this issue, visit the following Microsoft Web site:

Microsoft Product Support Services
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:8/15/2006
Keywords:kbbug kberrmsg kbfix kbQFE KB327407
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