INFO: If You Change Commerce Server Stored Procedures, the Installation Is No Longer Supported (326755)


The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2000
This article was previously published under Q326755

SUMMARY

If you change any stored procedures that Commerce Server 2000 or 2002 sets up, you put the whole installation in an unsupported state. If you have to have technical support, and you have customized the installation, it may be determined that Microsoft cannot provide support.

There are many reasons that Microsoft does not support this practice. To customize the product can have varying results that range from making the product unstable only under specific conditions, to breaking Commerce Server completely. Another important note is that when a service pack updates a stored procedure, the newer copy overwrites the customized stored procedure, which removes any customizations. Also, if you experience problems because of changes that you have made to stored procedures, Microsoft Product Support Services cannot help you to make any additional changes to restore the product to its original state.
Modification Type:MajorLast Reviewed:9/24/2003
Keywords:kbfix kbinfo kbnofix KB326755
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