XWEB: Error Message: Self Registration of Cdo.dll Failed (326014)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Exchange Server 5.5
This article was previously published under Q326014

SYMPTOMS

If you install the Outlook Web Access (OWA) component of Exchange 5.5 on a Windows 2000-based server running Terminal Server, you may receive the following error message:
Self registration of cdo.dll failed

RESOLUTION

To resolve this issue, remove Terminal Services, install OWA, and then reinstall Terminal Services.

NOTE: You may have to reinstall Terminal Services programs.
  1. Remove Terminal Services. To remove Terminal Services, follow these steps:
    1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
    2. Click Add/Remove Windows Components.
    3. After the Windows Components Wizard starts, click to clear the Terminal Services check box, and then click Next.
    4. Restart the computer when you are prompted to do so.
  2. Install Outlook Web Access.
  3. Apply the latest Exchange 5.5 service pack.
  4. Reinstall Terminal Services.

    For additional information about how to install Terminal Services, click the article numbers below to view the articles in the Microsoft Knowledge Base:

    306626 HOW TO: Install Terminal Services in Application Server Mode

    306624 HOW TO: Install Terminal Services in Remote Administration Mode

Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbprb KB326014
©2003 Microsoft Corporation. All rights reserved.