Session Summary
The routing and transport components in Microsoft
Exchange underwent major changes in the upgrade from Exchange Server 5.5. Most
messaging professionals are not familiar with the new methods for
troubleshooting mail delivery problems in Exchange 2000. In this session, we
will quickly review mail flow through the Exchange 2000 routing engine and SMTP
transport. The bulk of the presentation will be spent introducing new and
improved troubleshooting tools, and reviewing case studies of how these tools
are used to isolate and resolve mail delivery problems.
This is a
Level
300 session that was recorded February 22, 2001 and presented by Tom
Jones and Shane Davenport.
Tom Jones has had nearly eight years of
messaging experience, including Exchange Server, GroupWise, cc:Mail, Lotus
Notes, and MS Mail. His specialty has been standards-based connectivity such as
X.400 and SMTP. Tom has worked with Microsoft in Product Support Services for
more than three and one-half years.
Shane Davenport is a technical
lead in the Microsoft Exchange Connectors specialty group in Microsoft Product
Support Services. He has supported Exchange Server for nearly four years, and
prior to that, had worked as a Novell GroupWise escalation engineer for two
years. Shane's specialties are Message Transfer Agent (MTA) and routing.
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