XCON: Random Truncated Messages with the X.400 Connector (324182)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
  • Microsoft Exchange Server 5.5 SP4
This article was previously published under Q324182

SYMPTOMS

When messages are sent over an X.400 Connector (between two Exchange Server 5.5 computers), one of these messages may be missing some fields in the header when it arrives in the recipient's mailbox. When this occurs, the message is also approximately 20 bytes smaller than other messages of an equal size sent at the same time. However, the body of the message will be fine. This problem occurs only if the Allow MS Exchange Contents check box is cleared on the X.400 Connector.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: message transfer agent (MTA)

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size       File name
   -----------------------------------------------------
   08/01/2001  12:02p  5.5.2656.41  41,325     dbserver.sch
   06/13/2001  12:05p  5.5.2656.41  159,634    dcprods.cat
   06/07/2002  11:42a  5.5.2656.41  1,940,752  emsmta.exe
   06/07/2002  11:39a  5.5.2656.41  69,904     ems_rid.dll
   06/13/2001  12:05p  5.5.2656.41  133,435    infoplog.cfg
   06/07/2002  11:42a  5.5.2656.41  167,184    mtacheck.exe
   06/07/2002  11:40a  5.5.2656.41  743,696    mtamsg.dll
   06/07/2002  11:40a  5.5.2656.41  16,144     mtaperf.dll
   06/13/2001  12:06p  5.5.2656.41  50,789     p2.xv2
   09/17/2001  01:45p  5.5.2656.41  14,002     p42.tpl
   04/15/2002  11:17a  5.5.2656.41  41,182     p772.tpl
   08/29/2001  01:16p  5.5.2656.41  23,350     rdi.xv2
   06/07/2002  11:39a  5.5.2656.41  322,320    x400om.dll
NOTE: Because of file dependencies, this hotfix requires Microsoft Exchange Server version 5.5 Service Pack 4.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbbug kbExchange550preSP5fix kbfix kbQFE KB324182
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