OL2001: Managers Cannot See the Required and Optional Attendees for Meetings (324006)


The information in this article applies to:

  • Microsoft Outlook 2001 for Mac
This article was previously published under Q324006

SYMPTOMS

If you use Outlook 2001 for Mac in a Manager/Delegate configuration, you do not see the required and optional attendees for meetings as a manager if your delegate used the Microsoft Windows version of Microsoft Outlook to accept the meetings.

If the you open your Outlook 2001 for Mac mailbox from a Windows version of Microsoft Outlook 2000 or Microsoft Outlook 2002 as a manager, the required and optional attendees are visible on the Scheduling tab.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Size    File name
   ----------------------------------------
   04-Jun-2002  22:43  178,176  Qfe6233.bin
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time     Version  Size           File name     
   ----------------------------------------------------------------------
   04-Jun-2002  12:20PM  9.0      558,092 bytes  Calendar Storage Library

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/12/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix KB324006
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