RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------
03-Jun-2002 21:47 4.2.777.1 214,544 Adsiis.dll
03-Jun-2002 21:47 4.2.777.1 330,672 Asp.dll
03-Jun-2002 21:47 4.2.777.1 34,384 Clusiis4.dll
03-Jun-2002 21:46 4.2.777.1 55,392 Httpodbc.dll
03-Jun-2002 21:47 4.2.777.1 98,912 Iischema.dll
03-Jun-2002 21:45 4.2.777.1 63,984 Iislog.dll
03-Jun-2002 21:45 4.2.777.1 185,792 Infocomm.dll
03-Jun-2002 21:45 4.2.777.1 29,520 Iscomlog.dll
03-Jun-2002 21:46 4.2.777.1 38,256 Ssinc.dll
03-Jun-2002 21:46 4.2.777.1 25,360 Sspifilt.dll
03-Jun-2002 21:46 4.2.777.1 231,104 W3svc.dll
03-Jun-2002 21:46 4.2.777.1 88,032 Wam.dll
IIS 5.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The fix, Q323756_w2k_sp4_x86_en.exe, contains the following files:
Date Time Version Size File name
--------------------------------------------------------
06-Jun-2002 14:13 5.0.2195.5592 333,072 Asp.dll
06-Jun-2002 14:13 5.0.2195.3649 299,792 Fscfg.dll
06-Jun-2002 14:13 5.0.2195.5255 8,464 Ftpctrs2.dll
06-Jun-2002 14:13 5.0.2195.5255 6,416 Ftpmib.dll
06-Jun-2002 14:13 5.0.2195.5255 9,488 Httpmib.dll
06-Jun-2002 14:13 5.0.2195.5255 13,584 Infoadmn.dll
06-Jun-2002 14:13 5.0.2195.5255 246,032 Infocomm.dll
06-Jun-2002 14:13 5.0.2195.5810 62,736 Isatq.dll
19-Apr-2002 20:45 5.2.2.2 3,584 Spmsg.dll
19-Apr-2002 20:46 5.2.2.2 44,032 Spuninst.exe
13-Jun-2001 01:05 5.0.2195.3727 3,856 Svcpack1.dll
06-Jun-2002 14:13 5.0.2195.5255 7,440 W3ctrs.dll
06-Jun-2002 14:13 5.0.2195.5871 348,944 W3svc.dll
01-Apr-2002 21:46 4,092 Eula.txt
19-Apr-2002 20:46 5.2.2.2 10,240 Spcustom.dll
19-Apr-2002 20:46 5.2.2.2 270,336 Update.exe
06-Jun-2002 14:17 37,400 Update.inf
06-Jun-2002 14:17 699 Update.ver