Cannot Open a .pdf File with the File:// Protocol If the Address Contains a "#" Character (322918)
The information in this article applies to:
- Microsoft Internet Explorer version 6 for Windows XP
- Microsoft Internet Explorer version 6 for Windows 2000
- Microsoft Internet Explorer version 6 for Windows NT 4.0
- Microsoft Internet Explorer version 6 for Windows Millennium Edition
- Microsoft Internet Explorer version 6 for Windows 98 Second Edition
- Microsoft Internet Explorer version 6 for Windows 98
This article was previously published under Q322918 SYMPTOMS If you try to open a link to a .pdf file, you may not be
able to open the file. This problem may occur if the Web address (or URL) for
the file uses the file:// protocol, and if the Web address contains a number
sign (#). For example, the problem may occur with Web addresses that have the
following format:
file://servername/sharename/filename.pdf#location
CAUSE Internet Explorer does not split the location character
from the file name in a Web address that uses the file:// protocol, has a
location character, and has some specific extensions (such as .pdf).
RESOLUTIONTo resolve this problem, obtain the latest
service pack for Internet Explorer 6. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 328548 How to Obtain the Latest Internet Explorer 6 Service Pack
The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
14-Jun-2002 12:07 6.0.2718.400 391,168 Shlwapi.dll
WORKAROUND To work around this problem, use the HTTP protocol instead
of the file:// protocol. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 9/27/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbIE600preSP1fix kbIE600sp1fix KB322918 |
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