Users Are Not Prompted to Change Password in OWA (322264)
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server
This article was previously published under Q322264 SYMPTOMSIf a user logs on to a domain by using a Windows 2000 user
account, the user receives the following message (where
nn is the number of days until the password
expires):
Your password will expire in
nn days. Do you want to change it
now?
However, when the user logs on to Microsoft Outlook Web
Access (OWA), the user does not receive a message about changing the
password.CAUSEThis problem occurs because the accounts that are associated
with your Exchange mailboxes have been disabled, and the accounts in a
different Microsoft Windows 2000 domain have been associated with the
mailboxes. A one-way trust exists from the Windows 2000 domain to the domain
that contains the mailboxes. This one-way trust prevents queries to the Active
Directory directory service from the domain that contains the Exchange
mailboxes, and prevents password-related information from being retrieved and
passed on to the user.WORKAROUNDTo work around this problem, establish a two-way trust
between the domains.
For additional information
about trust relationships, click the following article number to view the article in the Microsoft Knowledge Base:
310996
Active Directory Services and Windows 2000 domains (Part 1)
STATUS This
behavior is by design.
| Modification Type: | Minor | Last Reviewed: | 11/10/2005 |
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| Keywords: | kbbug KB322264 kbAudITPRO |
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