XLANG Scheduler Memory Usage May Grow Unexpectedly (321600)


The information in this article applies to:

  • Microsoft BizTalk Server Accelerator for RosettaNet 1.0
  • Microsoft BizTalk Server 2002
  • Microsoft BizTalk Server 2002 SP1
This article was previously published under Q321600

SYMPTOMS

You may notice that the private bytes in BizTalk Server XLANG Scheduler COM+ component increase substantially after periods of high activity. When the activity stops, and when the computer is idle for 15 to 20 minutes, the high activity is resumed.

This problem was first noted when using the BizTalk Server Accelerator for RosettaNet version 1.0.

RESOLUTION

To resolve this problem, obtain Microsoft COM+ Hotfix Rollup 20. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

319563 INFO: Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 20

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE kbWin2000PreSP3Fix KB321600
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