PRB: MSDTC Service Must Be Started to Install Application Center 2000 (320946)


The information in this article applies to:

  • Microsoft Application Center 2000
This article was previously published under Q320946

SYMPTOMS

When you try to install Application Center 2000, you receive the following error message:
"Internal Error 2744. register_CLBSetup.exe,
C:\Program Files\Microsoft Application
Center\CLBSetup.exe /i The program experienced an
internal error. If ths condition persists, restart the
application or contact your support personnel."
When you run the ACCOMPlusVerify tool to correct the Register_clbsetup.exe error, you receive the following error message:
"8004e00f: Error retrieving COM+ catalog collection. Ensure COM+ is installed correctly."

CAUSE

The Microsoft Distributed Transaction Coordinator (MSDTC) server is not running. Application Center 2000 must use MSDTC to have access to the COM+ catalog. Application Center 2000 requires access to the COM+ catalog for installation.

RESOLUTION

Verify that the MSDTC service is started.

STATUS

This behavior is by design.

REFERENCES

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

299309 HOWTO: Use the ACComPlusVerify Tool

Modification Type:MajorLast Reviewed:5/2/2002
Keywords:kbprb KB320946
©2002 Microsoft Corporation. All rights reserved.