RESOLUTION
Microsoft tested Windows Media Player 6.4, 7.1, and Windows Media Player for Windows XP to assess whether they are affected by this vulnerability. Previous versions, including version 7, are no longer supported, and may or may not be affected by these vulnerabilities.
Windows Media Player on Windows XP
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
Download Information
The following file is available for download from the Microsoft Download Center:
Release Date: July 24, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
You must restart your computer after you apply this update. This update supports the following Setup switches:
/? - Display the list of installation switches.
/q - Quiet mode (no user intervention).
/q:u - Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a - Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:full path - Specifies the temporary working folder.
/c - Extracts the files without running Setup when used with /t.
/c:Cmd - Override the install command that was defined by the author.
/r:n - Never restarts the computer after installation.
/r:i - Restart if required. Automatically restarts the computer if it is necessary to complete installation.
/r:a - Always restarts the computer after installation.
/r:s - Restarts the computer after installation without prompting the user.
For example, the
wm320920_8 /q:a /r:n command installs the update without any user intervention, and then it does not force the computer to restart.
NOTE: If the file or files that are being replaced are in use, the
/r:n switch may be ignored.
WARNING: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------------
21-Sep-2001 15:39 6.4.09.1121 498,960 Dxmasf.dll
13-May-2002 14:23 6.4.09.1124 929,280 Msdxm.ocx
16-May-2002 19:09 8.00.00.4482 229,434 Unregmp2.exe
16-May-2002 19:09 8.00.00.4482 1,327,376 Wmpcore.dll
16-May-2002 19:09 8.00.00.4482 532,752 Wmplayer.exe
NOTE: Because of file dependencies, this update may contain additional files.
Windows Media Player 7.1
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that you determine are at risk of attack. Evaluate the computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to the computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This hotfix may receive additional testing. If the computer is sufficiently at risk, we recommend that you apply this hotfix now.
To resolve this problem immediately, download the hotfix by following the instructions later in this article or contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download Information
The following file is available for download from the Microsoft Download Center:
Release Date: July 24, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
You must restart your computer after you apply this update. This update supports the following setup switches:
/? - Display the list of installation switches.
/q - Quiet mode (no user intervention).
/q:u - Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a - Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:full path -- Specifies the temporary working folder.
/c - Extracts the files without running Setup when used with /t.
/c:Cmd - Override the install command that was defined by the author.
/r:n - Never restarts the computer after installation.
/r:i - Restart if required. Automatically restarts the computer if it is necessary to complete installation.
/r:a - Always restarts the computer after installation.
/r:s - Restarts the computer after installation without prompting the user.
For example, the
wm320920_71 /q:a /r:n command installs the update without any user intervention, and then it does not force the computer to restart.
NOTE: If the file or files that are being replaced are in use, the
/r:n switch may be ignored.
WARNING: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the following file attributes or later:
Date Time Version Size File name Operating system
------------------------------------------------------------------------
13-Sep-2001 13:44 6.4.07.1121 498,448 Dxmasf.dll Windows 98,
Windows Me
13-May-2002 13:54 6.4.07.1124 1,676,800 Msdxm.ocx Windows 98,
Windows Me
21-Sep-2001 15:39 6.4.09.1121 498,960 Dxmasf.dll Windows 2000
13-May-2002 14:23 6.4.09.1124 929,280 Msdxm.ocx Windows 2000
16-May-2002 18:24 7.10.00.3068 57,344 Mspmspsv.exe Windows 2000
16-May-2002 18:27 7.10.00.3068 217,088 Unregmp2.exe All Windows
16-May-2002 18:27 7.10.00.3068 815,104 Wmpcore.dll All Windows
16-May-2002 18:27 7.10.00.3068 348,160 Wmplayer.exe All Windows
NOTE: Because of file dependencies, this update may contain additional files.
Windows Media Player 6.4
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that you determine are at risk of attack. Evaluate your computer's physical accessibility, network and Internet connectivity, and other factors to determine the degree of risk to your computer. See the associated
Microsoft Security Bulletin to help determine the degree of risk. This fix may receive additional testing. If your computer is sufficiently at risk, Microsoft recommends that you apply this fix now.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Download Information
The following file is available for download from the Microsoft Download Center:
Release Date: July 24, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
You must restart your computer after you apply this update. This update supports the following setup switches:
/? - Display the list of installation switches.
/q - Quiet mode (no user intervention).
/q:u - Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a - Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:full path - Specifies the temporary working folder.
/c - Extracts the files without running Setup when used with /t.
/c:Cmd - Override the install command that was defined by the author.
/r:n - Never restarts the computer after installation.
/r:i - Restart if required. Automatically restarts the computer if it is necessary to complete the installation.
/r:a - Always restarts the computer after the installation.
/r:s - Restarts the computer after installation without prompting the user.
For example, the
wm320920_64 /q:a /r:n command installs the update without any user intervention, and then it does not force the computer to restart.
NOTE: If the file or files that are being replaced are in use, the
/r:n switch may be ignored.
WARNING: Your computer is vulnerable until you restart it.
File Information
The English version of this fix has the following file attributes or later:
Date Time Version Size File name Operating system
------------------------------------------------------------------------
13-Sep-2001 13:44 6.4.07.1121 498,448 Dxmasf.dll Windows 95,
Windows 98,
Windows NT
13-May-2002 13:54 6.4.07.1124 1,676,800 Msdxm.ocx Windows 95,
Windows 98,
Windows NT
21-Sep-2001 15:39 6.4.09.1121 498,960 Dxmasf.dll Windows 2000
13-May-2002 14:23 6.4.09.1124 929,280 Msdxm.ocx Windows 2000
NOTE: Because of file dependencies, this update may contain additional files.