RESOLUTION
Windows XP
To resolve
this problem, obtain the latest service pack for Windows XP. For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
For your convenience, you can download the
individual package that corrects this problem from the Microsoft Download
Center.
Windows XP Home Edition and Windows XP Professional:
Windows XP 64-Bit Edition:
Release Date: October 16, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix
has the file attributes (or later) that are listed in the following table. The
dates and times for these files are listed in coordinated universal time (UTC).
When you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
----------------------------------------------------------------------
02-Aug-2002 17:30 5.1.2600.46 284,160 Localspl.dll i386
02-Aug-2002 17:30 5.1.2600.49 86,528 Win32spl.dll i386
02-Aug-2002 17:30 5.1.2600.46 946,688 Localspl.dll Itanium 64-bit
02-Aug-2002 17:30 5.1.2600.49 264,192 Win32spl.dll Itanium 64-bit
28-May-2002 21:38 5.1.2600.46 284,160 Wlocalspl.dll Itanium 64-bit
24-Jul-2002 05:43 5.1.2600.49 86,528 Wwin32spl.dll Itanium 64-bit
Windows 2000
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this fix.
To
resolve this problem immediately, download the fix by clicking the download
link later in this article or contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The following file is available for
download from the Microsoft Download Center:
Release Date: October 16, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix
has the file attributes (or later) that are listed in the following table. The
dates and times for these files are listed in coordinated universal time (UTC).
When you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
30-Apr-2002 09:37 5.0.2195.5709 249,616 Localspl.dll
Windows NT 4.0
A supported
fix is now available from Microsoft, but it is only intended to correct the
problem that is described in this article. Apply it only to computers that are
experiencing this specific problem.
To resolve this problem
immediately, download the fix by clicking the download link later in this
article or contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The following file is available for
download from the Microsoft Download Center:
Release Date: October 16, 2002
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this fix
should have the following file attributes or later:
Date Time Size File name Platform
---------------------------------------------------
30-Apr-2002 10:46 140,560 Localspl.dll i386
