FIX: BizTalk Adapter for MQSeries Service Requires an Administrator Account (320738)



The information in this article applies to:

  • Microsoft BizTalk Adapter for MQSeries 1.0

This article was previously published under Q320738

SYMPTOMS

When you try to start the BizTalk Adapter for MQSeries service, you receive the following error message:
Could not start the BizTalk Adapter for MQSeries service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.

CAUSE

The BizTalk Adapter for MQSeries service requires an account with local administrator rights.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size    File name
   --------------------------------------------------
   Apr-5-2002   18:46  1.0.45.2     33,280  Mtbsvc.exe
   Apr-5-2002   18:46  1.0.45.2     21,504  Aicmq.dll
   Apr-5-2002   18:46  1.0.45.2     34,304  Mqhelper.dll
   Apr-5-2002   18:46  1.0.45.2     7,168   Mqhelperps.dll
   Apr-5-2002   18:46  1.0.45.2     36,352  Mtbworker.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

After you apply this fix, the account used to start the BizTalk Adapter for MQSeries service requires only Log on as service permissions.

Modification Type:MinorLast Reviewed:10/11/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB320738