Event ID 7024 and 7000 Messages Occur and the FLCSS Service and Process Are Reported (317218)

SYMPTOMS

• Windows runs slowly.
• The following STOP events are logged in the System log in Event Viewer:

  Date:     <date>         Event ID: 7024
  Time:     <time>         Source:   Service Control Manager  
  User:     N/A            Type:     Error
  Computer: <computername> Category: None
  
  Description:
  
  The Protected Storage Service Terminated with Service-Specific  
  Error 2148270091.
  						

  -and-

  Date:     <date>         Event ID: 7000
  Time:     <time>         Source:   Service Control Manager  
  User:     N/A            Type:     Error
  Computer: <computername> Category: None
  
  Description:
  
  Spooler service failed to start due to the following
  
  error: The system cannot find the file specified.
  						

• When you try to reinstall the Windows NT service pack, you receive the following error message:
  An error has occurred copying Calc.exe.
  If you click Skip, you receive a similar error message that lists the following files:

  Ddeshare.exe, Clock.exe, Drwatsn.exe, Eventvwr.exe, Fontview.exe, Grpconv.exe, Llsmgr.exe, Llssrv.exe, Lsass.exe, Mspaint.exe, Nddagent.exe, Nddeapir.exe, Netdde.exe, Ntbackup.exe, Nwconv.exe, Perfmon.exe, Rasmon.exe, Rasphone.exe, Rdisk.exe, Savedump.exe, Services.exe, Shrpubw.exe, Srvrmngr.exe, Tapisrv.exe, Taskmgr.exe, Userinit.exe, Usermgr.exe, Windisk.exe, Winfile.exe, Winlogon.exe, Winmsd.exe, Regsvr32.exe.

• The following service is listed in the Service list of the Services dialog box:

  FLCSS service

  NOTE: To open the Services dialog box, click Start, point to Settings, click Control Panel, and then double-click Services.
  
  If you try to stop this service, you receive an "Access Denied" message.
• You may notice the following running process on the Processes tab of the Windows NT Task Manager dialog box:

  Flcss.exe

  NOTE: To view the running processes, right-click a blank area of the taskbar, click Task Manager, and then click the Processes tab.
  
  When you try to end this process, the process automatically restarts.
• When you try to restart Windows NT 4.0, you may receive the following STOP error (blue screen error).
  STOP: 0xC000021A