XL2000: Contents of PivotTable Disappear When Data Is Updated in a Different Language Version of Excel (316479)


The information in this article applies to:

  • Microsoft Excel 2000
This article was previously published under Q316479

SYMPTOMS

In Microsoft Excel, if you create a PivotTable that is based on multiple consolidation ranges, open the file in a different language version of Excel, and then update the data, the contents of the PivotTable disappear.

CAUSE

With multiple consolidation ranges, Excel uses internal field names (for example, Column, Row) that are localized in each language version. When you update the data in a different language version, Excel cannot translate the internal field names and therefore cannot locate the correct data.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version  Size       File name     
   -------------------------------------------------------
   28-JAN-2002   9:37  n/a      1,848,012  Excel.msp
   28-JAN-2002  10:38  n/a      4,462,956  Excel_admin.msp
After the hotfix is installed, the following file will have the listed attributes or later: 
   Date         Time     Version      Size       File name
   -------------------------------------------------------
   25-JAN-2002  14:27    9.0.0.6124   7,159,853  Excel.exe
This fix is activated by means of the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel\Options
Name: QFE_Zurich
Type: DWORD
VALUE: 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

MORE INFORMATION

This fix forces localized versions of Excel 2000 to use the English strings--for example, Column or Row--instead of the corresponding localized strings.

PivotTables that were created before this fix is installed will not be affected by the fix. To correct an existing PivotTable, you must recreate it.

Additionally, the fix causes the data to be lost when you open a PivotTable that was created in a patched, non-English version of Excel in a non-patched, non-English version of Excel. This occurs because the non-patched version cannot interpret the English version of the internal field names.
Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbbug kbfix KB316479
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