Error Message: Cannot Open Webpage Because Cookies Are Not Enabled (315207)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
- Microsoft Internet Explorer 5.5 for Windows 98 SP 1
- Microsoft Internet Explorer 5.5 for Windows 98 SP 2
This article was previously published under Q315207 The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
SYMPTOMS
When you attempt to open a Web site, you may receive the following error message:
Cannot open webpage because cookies are not enabled.
Enable cookies and then retry.
You receive this message regardless of the security settings that you selected.
CAUSE
This problem can occur because AdSubract from interMute, Inc. has been installed on your computer. This software utility blocks ads and filters cookies.
RESOLUTION
To resolve this problem, remove AdSubtract. To do this, follow these steps:
- On the taskbar, click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click Add/Remove Programs.
- In the Add/Remove Programs dialog box, click AdSubtract, and then click Add/Remove. Follow the instructions to completely remove AdSubtract from your computer.
WORKAROUND
To disable AdSubtract but not remove it, right-click the AdSubtract icon in the notification area, and then click Exit.
| Modification Type: | Major | Last Reviewed: | 12/5/2003 |
|---|
| Keywords: | kberrmsg kbprb ocsso KB315207 |
|---|
|