How to Connect Client Computers to an SBS 2000-Based Shared Modem Pool (313586)


The information in this article applies to:

  • Microsoft Small Business Server 2000, when used with:
    • the operating system: Microsoft Windows 2000
    • the operating system: Microsoft Windows NT 4.0
    • the operating system: Microsoft Windows Millennium Edition
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows 98
This article was previously published under Q313586

SUMMARY

This article describes how to connect network client computers to a shared modem pool in Small Business Server (SBS) 2000. You can use SBS 2000 Shared Modem Service to configure client computers to use modems that are shared on a server that is running SBS to connect to external information services.

MORE INFORMATION

When you install client software using the client Setup disk, a modem sharing port is installed on your client computer. To use this shared port, you must install a modem, and then configure it to use the shared port.

Connecting a Windows 2000-Based Client Computer to a Shared Modem

Before you connect a Windows 2000-based client computer to a shared modem, you must map a port on a Windows 2000 Professional-based client computer to the shared modem pool on the SBS-based server. To do so, use the Netmodem tool (Netmodem.exe) that is installed with the Windows 2000 Modem Sharing client software.

To configure a modem sharing port:
  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type the following command, where servername is the NetBIOS name of the SBS-based server and pool is the name of the modem pool that is configured on the SBS-based server:

    netmodem use * \\servername\pool

To install a modem, use Windows 2000 Hardware Wizard to install the modem on the shared port:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Phone and Modem Options.
  3. On the Modem tab, click Add.
  4. Follow the instructions in Windows 2000 Hardware Wizard to detect your modem and install the drivers.
NOTE: The modem pool must not be in use during the installation. You may have to manually install the drivers if the wizard does not detect the modem correctly. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

280026 Unable to Add a Modem to Use with Modem-Sharing Client

Connecting a Windows NT 4.0-Based Client Computer to a Shared Modem

Before you connect a Windows NT 4.0-based client to a shared modem, you must map a port on the Windows NT 4.0 Workstation-based computer to the shared modem pool on the SBS-based server.

To configure a modem sharing port:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Ports, click Add, and then click Modem Sharing Port.
  3. To enter the COM port number, either accept the default COM port or use any available port in the COM Port Number list.
  4. Under Server, accept the default server name.
  5. Under Pool, type the name of the modem pool on the server to which you want to connect.
  6. Click OK.
To install a modem:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Phone and Modem Options.
  3. Follow the instructions in the wizard that appears to install the modem.

    NOTE: Install the modem that matches the modem that is attached to the server.
NOTE: The modem pool must not be in use during the installation. You may have to manually install the drivers if the wizard does not detect the modem correctly. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

280026 Unable to Add a Modem to Use with Modem-Sharing Client

Connecting a Windows Millennium Edition-Based Client Computer to a Shared Modem

  1. Click Start, point to Settings, and then click Control Panel.

    If you cannot see all of the Control Panel tools, click View All Control Panel Options.
  2. Double-click Add/Remove Programs.
  3. Click Microsoft Shared Modem Service Client.
  4. Click Add a shared modem service port, and then click Next.
  5. Type the path to a shared modem on the SBS-based server.
  6. Click Finish, and then click OK.

Connecting a Windows 98-Based or a Windows 98 Second Edition-Based Client Computer to a Shared Modem

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs, click Modem Sharing Client for Windows, and then click Add/Remove.
  3. Make sure that Add a Modem Sharing Port is selected, and then click Next.
  4. Type the path to the shared modem pool on the SBS-based server.
  5. Click Finish, and then click OK.

REFERENCES

For additional information about connection client computers to an SBS-based shared modem pool, click the article numbers below to view the articles in the Microsoft Knowledge Base:

218072 Cannot Install SBS Fax Client and Modem Sharing Client on Computer Running Windows 2000 Professional

246962 How to Configure Small Business Server 4.5 Modem Pooling for Windows 95 and Windows NT 4.0

264157 Windows 2000 Modem Sharing Client Software for SBS Available for Download

280026 Unable to Add a Modem to Use with Modem-Sharing Client

Modification Type:MinorLast Reviewed:9/27/2004
Keywords:kbhowto KB313586
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