Stop 0x000000D1 Error When You Dial a 9 for an Outside Telephone Line to Connect to ISP (311975)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q311975

SYMPTOMS

When you dial a 9 to reach an outside telephone line so that you can connect to your Internet service provider (ISP), you may receive the following error message:
STOP 0x000000D1 (0x00000008, 0x00000002, 0x00000000, 0xBFE7EB74)
DRIVER_IRQL_NOT_LESS_OR_EQUAL

RESOLUTION

To resolve this behavior, download and install the latest drivers from the vendor of the modem. (The STOP error message refers to the Ltmdmnt.sys file, which is the driver for the LT Win Modem.) If the vendor does not have the latest drivers, try installing the generic LT Win Modem driver version 6.00 from the following Web site:

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MajorLast Reviewed:10/21/2003
Keywords:kb3rdparty kberrmsg kbprb KB311975